Introduction
Target processes embed the changes you want to make. They show how work will flow when transformation is complete, including where AI augments or automates and where humans add unique value.
Phase | Architect |
Lens | Operations |
Purpose | Design future-state processes |
Output | Target State Process Architecture |
Who's Involved | Process owners, architects, AI/ML team, UX designers |
Duration | 4-8 hours per major process |
Steps
Review current state pain points and improvement opportunities
Design streamlined process flows
Embed AI touchpoints and automation
Define human-AI handoffs and decision points
Integrate learning moments and feedback loops
Document governance checkpoints and escalations
Template
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