Introduction
Feedback loops close the gap between design and reality. They ensure the organization learns from operational experience and adapts accordingly.
Phase | Guide |
Lens | Operations |
Purpose | Design continuous improvement mechanisms |
Output | Feedback Loop Diagram |
Who's Involved | Process owners, analytics team, continuous improvement team |
Duration | 2-3 hours |
Steps
Identify key feedback sources (users, systems, metrics)
Define feedback channels and collection methods
Design response mechanisms and routing
Assign ownership for action and follow-through
Connect feedback to governance and decision-making
Establish closure and communication of outcomes
Template
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