Introduction
Value streams show the end-to-end flow of work that delivers value to customers. Mapping them reveals bottlenecks, unnecessary handoffs, and waste, providing the foundation for process redesign and AI integration.
Phase | Architect |
Lens | Systems |
Purpose | Visualize end-to-end value delivery |
Output | Value Stream Map |
Who's Involved | Process owners, business analysts, customer representatives |
Duration | 4-6 hours per value stream |
Steps
Identify key value streams aligned to customer outcomes
Define start and end points (trigger to value delivered)
Map all stages and activities in sequence
Document cycle times and wait times at each stage
Identify handoffs, decision points, and pain points
Calculate total lead time vs. value-adding time
Highlight improvement opportunities and AI integration points
Template
