Adoption Metrics Dashboard
Track real-time adoption of new ways of working: who's using what, how often, and with what outcomes.
O-E-EXP-AMD
Introduction
Adoption tells you if transformation is taking hold. This dashboard provides visibility into who's embracing new capabilities and where additional support is needed.
Phase | Evolve |
Lens | Experience |
Purpose | Track transformation adoption |
Output | Adoption Metrics Dashboard |
Who's Involved | Analytics, operations, change management |
Duration | 2-4 hours for design; ongoing operation |
Steps
Define adoption metrics for each transformation element
Identify data sources and collection methods
Design dashboard layout and visualizations
Set targets and benchmarks
Create drill-down capabilities for investigation
Establish review cadence and ownership
Template
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