Introduction
Clarity on decision rights prevents bottlenecks, confusion, and conflict. This matrix makes explicit who decides what, including the role of AI in decision-making.
Phase | Guide |
Lens | Operations |
Purpose | Clarify decision authority |
Output | Decision Rights Matrix |
Who's Involved | Leadership, process owners, governance team |
Duration | 2-4 hours |
Steps
Identify key decision types within scope
Assign decision authority using RACI or similar
Define escalation paths and conditions
Specify which decisions AI can make autonomously
Document governance checkpoints
Communicate and embed in processes
Template
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