Introduction
Trust must be calibrated appropriately. This matrix makes explicit the right level of AI autonomy for different decisions and actions, balancing efficiency with risk management.
Phase | Guide |
Lens | Experience |
Purpose | Calibrate AI autonomy levels |
Output | Trust Threshold Matrix |
Who's Involved | Process owners, AI team, ethics committee, risk management |
Duration | 2-4 hours |
Steps
Identify decision and action types within scope
Assess risk and impact for each
Define appropriate autonomy level
Specify human oversight requirements
Document escalation triggers
Link to interaction patterns and governance
Template
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