Introduction
Governance without measurement is guesswork. Value Assurance provides a structured way to track whether your transformation is working across design, operations, and experience, surfacing issues before they become failures.
Purpose | Measure and monitor value delivery across dimensions |
Output | Value Assurance Dashboard, Maturity Scorecard |
Who's Involved | Transformation leads, PMO, dimension owners |
Duration | Initial setup: 4-6 hours; Ongoing: weekly/monthly review |
Lens | Integration |
Phase | Guide |
Steps
Define success metrics for each dimension
Establish baselines from Scan phase
Set targets aligned to transformation goals
Design measurement cadence and methods
Build dashboard views for different audiences
Establish review rhythm and escalation triggers
Connect to feedback loops for continuous adjustment
Template
