Introduction
Transformation involves many actors. This map makes visible who and what is involved, revealing relationships, dependencies, and potential conflicts that must be managed.
Phase | Map |
Lens | Operations |
Purpose | Map all actors and their relationships |
Output | Actor Ecosystem Map |
Who's Involved | Business analysts, architects, stakeholder leads |
Duration | 2-4 hours |
Steps
Identify human actors (roles, teams, individuals)
Identify system actors (platforms, applications, AI agents)
Map relationships and interactions between actors
Document dependencies and information flows
Identify gaps, conflicts, and friction points
Highlight actors critical to transformation success
Template
